To prevent unauthorized users from accessing to your JetDrive Go 500, the JetDrive Go App provides a password protection feature to secure sensitive data stored on the flash drive. You can either enter the 4-digit combination or use Touch ID* to unlock the JetDrive Go 500.
1. Be sure to remember your password. If you forgot the combination, you can only format your JetDrive Go flash drive to factory settings via Transcend's JetDrive Toolbox with all the data being erased.
2. Your Apple device should support Touch ID to use this function to unlock the JetDrive Go flash drive.