What to do if you cannot log in using Internet Explorer 11 Category : Setup / Operation If you cannot log in using Internet Explorer 11, please follow the steps below: Click “Tools” --> Click “Compatibility View Settings” --> Uncheck “Display intranet sites in Compatibility View”. Is the answer helpful? Related What kind of HDD is recommended for use with StoreJet Cloud 210? Uploading files using Mac OS X. Why is the time still wrong after I set time zone? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started